Privacy Policy


This Privacy Policy should be read in conjunction with our Terms and Conditions and any other documents referred to to demonstrate a firm commitment to assist our registered members and the general public to better understand the information they provide through the wwww.kasalux portal. with, and what can happen to that information.

This Privacy Policy applies to the site, hereinafter referred to as “Kasalux Web Residences”.

Last Review – 4th january 2021

Thus, “Kasalux Web Residences” is an electronic platform where private users can advertise properties they want to sell or lease, or, where real estate agents can promote their ads aimed at the general public interested in real estate.

Users can use our services through a mobile device, whether through mobile applications or optimized mobile sites. This Privacy Policy also applies to the use of our services.

Who we are?

The main responsibility for processing your data for the purposes of our international services is Kasalux International, based in Portugal. This entity is responsible for processing data for the local services they offer.

Who can access?

Kasalux Web Residences should only be accessed over the age of 16, so we do not knowingly collect data from anyone under the age of 16. If we realize that a child under the age of 16 has given us his or her data, we will delete it immediately.

Retention of personal information

The data we collect about you will be stored and processed both inside and outside the EEA on secure servers in order to provide the best possible user experience. For example: for quick links to the website or mobile application.

While we do our best to protect your personal information on our Kasalux Web site, we can not guarantee the security of your data transmitted over the internet.

Kasalux Web Residences continuously assesses the security of your network and the adequacy of your internal security information program that is designed to help protect your data from accidental or unlawful loss, access or disclosure, and to minimize security risks, including through risk assessments and regular testing. In addition, we ensure that all payment data is encrypted using SSL technology through PayPal.

By transmitting your data, you transmit it at your own risk. Whenever we receive your information, we use strict procedures and security features to try to prevent unauthorized access.

We will only keep your personal data for as long as it is necessary to serve the purposes for which we collect them, including for the purpose of complying with any legal, accounting or communication requirements

The user is therefore responsible for keeping your password confidential and we ask that you do not share your password with anyone. We will act as quickly as possible to resolve any breach of security that we know of. We will keep your personal information for as long as it takes to provide you with our services through Kasalux Web Residences.

You may at any time request that we remove your data or cancel your registration at “Kasalux Web Residences”, but perhaps we should retain in our files the information you have requested previously to remove, in certain circumstances, in order to resolve disputes, solve problems or provide legal cover for our Terms and Conditions.

This prior information will be completely removed from our database, including in backup system storage. Therefore, you may be aware that all of your personally identifiable information is completely removed from our database in response to your requests.

Why do we process your personal information?

We only use your personal data when this is permitted by law. Most of the time, we will use your personal data in the following circumstances:

For the purpose of making access and services available through Kasalux Web Residences.

Whenever we have to comply with legal or regulatory obligations.

When we need to fulfill the contract we are about to celebrate or that we have entered into with you.

Whenever it is necessary for our legitimate interests to improve our services and provide you with greater security.

In certain circumstances we may also process your personal data based on your consent. If we do, we will inform you of the reason and category of personal data to be processed at the time we ask for your consent.

What data do we collect about you?

Data provided by direct interaction.

When you register at “Kasalux Web Residences”, you will be asked to provide

a) a name of your choice, which will be used as a user upon login.

b) your email address.

c) a password

d) repetition of the same password.

Once you have registered and have access to your private administration, you will be able to fill out your user card, whether as a private individual, agent or agency.

Depending on the choices you make at the time we log on to our services or during the process of using our services, you may choose to provide the following personal information in addition:

a) Your name if private, or agent name or agency name.

b) Activity license in case of agent or agency.

c) Fiscal number.

d) Telephone number, Mobile and Telefax.

e) Speaking languages.

f) Description as agent or agency.

g) Physical address for correspondence and or commercial visits,

h) Location of agent’s office or agency on Google Map.

Device Information

We collect specific information about the devices you use to access the “Kasalux Web Residences” site, such as the operating system version or unique identifiers. For example, the name of the mobile network you are using.

Customer and Registration Data

Technical details including the Internet Protocol (IP) of your devices, time zone, and operating system. We also store your login information (date of registration, date of last password change, date of last successful login), the type and version of your browser.

Clickstream data

We collect information about your activity in Kasalux Web Residences, including the websites you used to access Kasalux Web Residences, timestamp of each visit, searches performed, listings or advertising banners you have accessed, your interaction with these advertising ads or listings, the duration of your visit, and the order in which you accessed the content in Kasalux Web Residences.

Cookies and Similar Technologies

We automatically monitor certain information based on your behavior by accessing the “Kasalux Web Residences” platform, using cookies and other devices on certain pages of our site.

Cookies are small files placed on your hard drive, which helps us to offer more personalized services. We also offer certain features that are only available through the use of a cookie. Cookies can also help us provide information tailored to your interests.

Most cookies are “session cookies,” which means that they are automatically deleted from your hard drive at the end of a session. You will always have the possibility to reject our cookies if your browser allows.

For accurate and appropriate instructions for your browser, select “help” from the menu bar and search for “cookies”. You can reset your browser to refuse all cookies or allow it to appear when a cookie is being sent. If, however, you do not accept cookies, you may not be able to access some features of our Kasalux Web Residences site such as pop-ups as well as the transactional elements we provide through the local Kasalux Web Residences. Unless you have adjusted your browser to refuse cookies, our system will issue cookies when you enter our site.

We use this information for internal information about the demographics of our advertisers, interests, and behaviors to better understand and serve you and our community. This information may include the URL you visited (whether that URL – address – is on our site or not) through your browser and your IP address.

Control your password

Being a registered member is responsible for all actions taken with your login information and password, including expenses. Therefore, we recommend that you do not disclose your login data from our Kasalux Web Residences website to any third party.

If you choose to share this information with third parties to provide additional services, you are responsible for all actions taken with your login information and password and therefore you should check each of the third party privacy policies.

If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf.

Therefore, if your password is compromised for any reason, you must change your password immediately.

Your personal password is confidential and encrypted to ensure your confidentiality. Only by using your personal password, you can change your personal information. We recommend that you use a sequence of numbers and letters that do not directly identify you.

Correcting, Updating, or Removing Information 

Kasalux Web Residences users after registration can modify or remove any personal information at any time by logging in to their account and accessing their existing resources, including their password and email address, under “My dashboard “. If you change your password and your email, we will keep track of your password and old email. You can also change your registration information such as: name, address, city, state, CP, country, phone number, tests, and save your search criteria.

You can also cancel your account by permanently deleting your contact information and active financial information from our databases.
This elimination will mean to be registered in our database, date and time and IP used during that elimination by the own user owning the respective account.

Spam Policy

We will not send spam emails.

As a registered advertiser, you will receive from us an essential service of emails related to your advertisement. We will never provide, sell or rent your e-mail address to third parties.

Information for Third Parties.

As a matter of policy, we do not sell or distribute the personally identifiable information of registered members to third parties. However, the following describes the only situation in which your personal information may be disclosed.

Financial Information

In some circumstances, entities such as credit card companies, banks, paypal, who manage the payment of the advertisement you wish to place on the Kasalux Web Residences website may require, and may also have access to some information. Like credit card details, including your name, address and other information.

“Kasalux Web Residences” does not have access to such financial information and can not be held responsible for any breaches between it and third parties.

Advertising on third party platforms (Other sites and social networks) 

Kasalux Web Residences uses third-party advertising companies to display ads that you may use when visiting our Kasalux Web Residences website.

These companies may use information (not including your name, address, email address or telephone number) about your visits to Kasalux Web Residences and other sites to provide advertisements about goods and services that may be of interest to you .

Whenever we respond to communications we post on third-party platforms, we may possibly share your information with the third parties concerned to provide you with targeted advertising / content via the platform of the third party concerned, based on your profile / interests. Your information is used by the third-party platform vendor to identify your account and provide you with advertising. You can control the advertising you receive through the settings made available on the vendor platform and you should consult the third-party help/support center for more information.

Communication and Marketing 

By registering for Kasalux Web Residences, you expressly agree that we may use your information to contact you and provide you with information that may be of interest, such as specific advertising, banners, administrative notices, product offers and communications relevant to use on the ” Kasalux Web Residences “.

We may communicate with you by email, SMS or notification through the application associated with Kasalux Web Residences to confirm your registration, inform you if your listing has started / expired and for other transactional messages related to our services. Since such transactional messages are binding on us, you can not refuse them.

Registered users who do not wish to receive updates or notifications can click on the existing CANCEL SUBSCRIPTION link to remove their email address from mailing lists or contact us through our Contact Form.

Official Request

We cooperate with official consultations, as well as with third parties, in order to comply with laws such as intellectual property rights, fraud and other rights. We may (and upon registration, authorize us) disclose any information about you, officially and legally required, cooperating with an investigation into fraud, infringement of intellectual property or other activity that is unlawful cool.

Changes to the Privacy Policy

This Privacy Policy may be reviewed or updated by us from time to time, so we request that you stay current with all rules in Kasalux Web Residences.

Your Rights 

In certain circumstances, and under the terms of data protection laws, you have rights relating to your personal data.

If you are located in the EEA or in another jurisdiction with similar data protection laws, in some cases you have the following rights:

a) the right to be informed of how we use and obtain access to your information;

b) the right to see your information rectified or erased or to impose limitations on its processing;

(c) the right to object to the processing of your information, for example for the purpose of direct marketing or where the processing is based on our legitimate interests;

d) the right to be returned to you any information that you have provided to us in an automated way, in a structured format, in current use and automatically read, or that is sent directly to another company, whenever technically feasible (“data portability” );

e) where the processing of your information is based on your consent, the right to withdraw consent is subject to legal or contractual restrictions;

f) the right to object to any decision based on the automatic processing of your personal data, including profile definition; and

(g) the right to lodge a complaint with the supervisory authority responsible for data protection issues.

h) If you request a copy of your information, you will not have to pay any fee.

i) If we have incorrect information about you or if your data changes, we ask that you inform us so that we can correct our records and keep them up to date.

j) If you withdraw your consent to the use of your personal information for the purposes stated in our Privacy Policy, we may not be able to provide you with access to all or part of our Kasalux Web Residences, applications or services.

k) We will keep your personal information for the duration of our relationship and thereafter as long as it is necessary and relevant to the pursuit of our legitimate interests, as permitted by applicable law and regulation. When your information is no longer needed, it will be safely deleted (without prior notice).

l) We try to respond to all legitimate requests within one month. Occasionally, it may take more than a month if your request is particularly complex or if you have made multiple requests. In this case, we will notify you and keep you informed.

m) In addition, you have the right to make a complaint at any time to the responsible data protection authority.

n) However, before submitting a complaint to the data protection authority, we would like the opportunity to address your concerns in the first instance, so please use our Contact Form.

How to contact us

If you have questions about this Privacy Policy, the practices of the site or your relationships with it, please contact us through the Contact Form on our website “Kasalux Web Residences”.

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